We are UK based. Our opening hours are 09:30 to 18:00 Monday to Friday excluding UK public holidays

Please check our online help and resources

• Installing ScanToPDF – Click here
• Get started with TWAIN scanners Click here
• Activating our software – Click here
• Un-installing or re-installing ScanToPDF – Click here
• Visit our Troubleshooting page – Click here
• Version 6 Release Notes – Click here
• Help re-installing version 5 software Click here
• Our FAQ page may also help – Click here
• Please also check our Help & Info menu and documentation page
• For any other enquiry which is not support related, contact us using our General Enquiry Form

Otherwise raise a support ticket and we’ll be in touch

• Customers who purchased a Subscription or Support Agreement online can raise a support ticket using the Customer Support Portal via their website account  – Click here
• Customers who purchased a Subscription or Support Agreement offline will need to register an account on the web site then register for access to the support portal
• Customers who have do not have a Subscription or a Support Agreement will be able to register for access to the support portal but support may be chargeable