Please note
We are UK based. Our opening hours are 09:30 to 18:00 Monday to Friday excluding UK public holidays
Please check our online help and resources
- Get started with TWAIN scanners Click here
- Activating our software – Click here
- Un-installing or re-installing ScanToPDF – Click here
- Visit our Troubleshooting page – Click here
- Help re-installing version 5 software Click here
- Our FAQ page may also help – Click here
- Please also check our Help & Info menu and documentation page, or contact us using our General Enquiry Form
Otherwise raise a support ticket and we’ll be in touch
- Customers who purchased a Subscription or Support Agreement online can raise a support ticket using the Customer Support Portal via their website account – Click here
- Customers who purchased a Subscription or Support Agreement offline will need to register an account on the web site then register for access to the support portal
- Customers who have do not have a Subscription or a Support Agreement will be able to register for access to the support portal but support may be chargeable
