Subscription
Features
- Key delivered by email after purchase
- License is activated by a key applied in the software
- License expires every year
- License keys can easily be moved between machines
What’s Included
- 1 year Priority support
- Access to support portal
- Remote screen sharing, email and telephone support (at our discretion)
- 1 year FREE Major upgrades and minor updates, improvements, new features and bug fixes
Perpetual (Lifetime) + Support
Features
- Key delivered by email after purchase
- License is activated by a key applied in the software
- License never expires for the purchased version
- License keys can easily be moved between machines
What’s Included
- 1 Year Priority support
- Access to support portal
- Remote screen sharing, email and telephone support (at our discretion)
- 1 year FREE Major upgrades and minor updates, improvements, new features and bug fixes
Concurrent
Features
- A concurrent license enables sharing of license between multiple users
- Key is activated when software is running , and de-activated when software is stopped
- Key delivered by email after purchase
- License expires every year
What’s Included
- 1 year Priority support
- Access to support portal
- Remote screen sharing, email and telephone support (at our discretion)
- 1 year FREE Major upgrades and minor updates, improvements, new features and bug fixes
30 Day Try Out & Proof Of Concept
Features
- Key delivered by email after purchase
- License fee will be deducted from any subsequent order
What’s Included
- 30 days Priority support (solutions only)
- We remotely install, licence and configure the solution to your exact requirements (solutions only)
- Remote screen sharing (solutions only) and email support
Priority Support & Upgrades
What are the benefits of the ScanToPDF Support and Upgrades package?
If ScanToPDF software is used in a business critical process, then it’s important that the software is always available and making the most of the latest technology and operating systems.
The ScanToPDF Support and Upgrades package has the following benefits:
✔ FREE Priority Support – customers without support pay per hour for priority remote support and fault diagnosis
✔ FREE major upgrades – customers without support pay 80% of the list price to upgrade.
✔ Prioritized email and telephone support (at our discretion) – we have approx. 40,000 installations. Support calls from customers without the ScanToPDF Support and Upgrades package are dealt with on a first come, first served basis by email only. Customers with support will be given priority in this process.
✔ Prioritized remote connection by ScanToPDF support consultants to diagnose and correct problems – (via screen share using a suitable web connection)
